SERVICES OVERVIEW

Managed Security Services

Focused security capabilities engineered to detect, investigate, and contain threats.

ZIMA provides a coordinated suite of practical operational security services. Each capability addresses a critical vulnerability or operational gap without adding unmanageable complexity.

PRIMARY SERVICE

Managed Detection & Response (MDR)

Continuous monitoring of endpoints, servers, identity providers, and cloud environments. We analyze incoming telemetry, eliminate false positives, and coordinate decisive incident containment.

Architecture: In-Situ Telemetry • Encrypted Mesh • Automated Orchestration • ZIMA Sec-Ops
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INTELLIGENCE

Threat Intelligence & Enrichment

Actionable threat intelligence that feeds directly into detection rules and case investigations. Indicators, enrichment, and intelligence workflows via curated threat intelligence platforms.

Architecture: Threat Intelligence Platform • Correlation Workflows • Curated Feeds
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EMERGENCY & REMEDIATION

Incident Response & Containment

Structured emergency response when suspicious activity or active adversary intrusion is detected. Rapid endpoint quarantine, session revocation, forensic evidence preservation, and eradication guidance.

Architecture: ZIMA Sec-Ops • Automated Containment • Host Isolation
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RISK & EXPOSURE

Vulnerability Visibility & Prioritisation

Continuous detection of outdated software packages, unpatched operating system CVEs, and insecure system configurations across your entire fleet, prioritized by real-world exploitability.

Architecture: Exposure Assessment Engine • NVD • CISA KEV
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CONTINUOUS ENGINEERING

Security Operations & Detection Engineering

Active tuning and custom rule development for your specific IT infrastructure. We continuously refine decoders, suppress environmental false positives, and ensure high-fidelity signal output.

Stack: Custom Decoders • XML Rules • GitOps Pipeline
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PROACTIVE ASSURANCE

Threat Hunting & TTP Validation

Hypothesis-driven sweeps across historical endpoint and network telemetry to locate stealthy persistence, living-off-the-land techniques (LOLBins), and unmonitored infrastructure blind spots.

Stack: MITRE ATT&CK • Forensic Query • Telemetry Baselines
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STRUCTURED ONBOARDING

How Engagements Commence

A methodical four-step path to achieving operational visibility.

[PHASE 1]

Architecture Assessment

Review your current asset distribution, network topology, cloud accounts, and critical data flows to scope telemetry requirements.

[PHASE 2]

Sensor Deployment

Deploy lightweight endpoint telemetry sensors via your existing configuration management (Ansible, Intune, Jamf, or Group Policy) and establish secure encrypted mesh connectivity.

[PHASE 3]

Tuning & Baselines

A two-week baseline period to identify normal administrative patterns, tune out benign false positives, and map authorized scripts.

[PHASE 4]

Active Security Operations

Full transition to continuous monitoring, active investigation workflows, and agreed incident escalation procedures.

CUSTOM SCOPE

Select the Capabilities Your Organisation Needs

Whether you require full turnkey MDR or targeted detection engineering and vulnerability visibility, we configure the service to match your internal operational capabilities.